Privacy Policy

Last Updated: December 8, 2024

1. Information We Collect

J2TEAM Studio collects and processes the following information to provide our AI-powered image and video generation services:

Account Information (via Google OAuth)

  • Email address: Used for account identification and communication
  • Name: Display name from your Google account
  • Profile image: Your Google account profile picture
  • Google account ID: For authentication purposes

Session Data

  • IP address (hashed): Stored in hashed form for security and fraud prevention
  • User agent: Browser and device information for compatibility
  • Session tokens: Encrypted authentication tokens

Payment & Credits Information

  • Transaction history: Records of credit purchases, usage, and refunds
  • Credit balance: Current available credits and lifetime totals
  • Payment provider IDs: Customer IDs from Polar (international) or SePay (Vietnam)
  • Payment metadata: Transaction amounts, timestamps, and status

Note: We do NOT store credit card numbers or payment card details. All payment processing is handled securely by our payment providers (Polar and SePay).

User-Uploaded Content

  • Reference images: Photos you upload for AI generation are sent to Google's Gemini API but are NOT stored on our servers
  • Prompts: Text descriptions you provide for generation (not stored permanently)

Generated Content

  • Images and videos: Generated content is processed through Google's API but is NOT stored on our servers
  • Google retention: According to Google's policies, generated videos may be retained for up to 2 days on their servers

2. How We Use Your Information

We use the collected information for the following purposes:

  • To authenticate your account and maintain session security
  • To process credit purchases and track usage
  • To generate AI images and videos through Google's Gemini and Veo APIs
  • To provide customer support and respond to inquiries
  • To prevent fraud and ensure service security
  • To comply with legal obligations and enforce our terms

3. Third-Party Services

J2TEAM Studio integrates with the following third-party services. Please review their privacy policies to understand how they handle your data:

Google OAuth

Used for secure authentication. We receive your email, name, and profile image.

Google Privacy Policy →

Google Gemini API (Nano Banana Pro)

Processes your uploaded images and prompts to generate AI images. All generated images include SynthID watermarks.

Google Veo API

Processes video generation requests. Generated videos may be stored on Google's servers for up to 2 days.

Polar (International Payments)

Handles credit purchases for international users. We receive order status and customer IDs.

Polar Privacy Policy →

SePay (Vietnam Payments)

Handles credit purchases for Vietnamese users via local banking methods.

4. Data Retention

We retain different types of data for varying periods:

  • Account data: Retained until you delete your account
  • Session data: Automatically deleted after 7 days of inactivity
  • Transaction history: Retained for 2 years to comply with financial record-keeping requirements
  • Generated content: Not stored on our servers (processed in real-time)
  • Uploaded images: Not stored on our servers (sent directly to Google's API)

5. Data Security

We implement industry-standard security measures to protect your information:

  • All authentication tokens are encrypted using AES-256-GCM encryption
  • IP addresses are hashed using SHA-256 before storage
  • HTTPS encryption for all data transmission
  • Secure server-side API key management (never exposed to clients)
  • Regular security audits and updates

While we implement reasonable security measures, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking

J2TEAM Studio uses essential session cookies for authentication purposes only. We do NOT use tracking cookies, analytics, or third-party advertising cookies. Our service does NOT track your browsing behavior.

7. Children's Privacy

J2TEAM Studio is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at

j***@g***.com
.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
  • Data portability: Request your data in a machine-readable format

To exercise these rights, please contact us at

j***@g***.com
.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the service after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email:

j***@g***.com